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FAQ

Frequently asked questions

Straight answers to what homeowners ask us most. Don’t see yours? Ask us directly.

Questions

Before you start

Still have a question? Ask us directly

How do I request a renovation estimate?

Use the estimate form on this site, call (905) 902-2289 or send a WhatsApp message. Tell us what you would like done and, if you can, attach a few photos. We reply within one business day to ask questions or book a visit.

What should I have ready before we talk?

Photos of the space, rough measurements if you have them, a sense of your budget range and timing, and any inspiration pictures. None of it is required — it just helps us give you a useful answer sooner.

How long does a renovation usually take?

It depends on the scope, material lead times and, where needed, permits and inspections. A focused bathroom upgrade can take days; a full bathroom a few weeks; basements and larger projects longer. Your estimate includes a realistic schedule.

Can you help plan the project and choose finishes?

Yes. We help with layout, check that fixtures and materials suit the space, and make sure selections are made before they hold up the schedule. If you already have a designer, we build from their plans.

Do renovation projects need permits?

Some do — for example many basement conversions, walk-out entrances, structural changes and new plumbing. Like-for-like updates often do not. We check what applies to your project and explain it before work starts; approval itself is up to the municipality.

What areas do you serve?

We are based in Hamilton and work across the city. If you are nearby, ask — we will tell you straight away whether we can take on your project.

Is the estimate free?

Yes. Estimates are free and come with no obligation.

Will my home be protected during the work?

We protect floors along the path to the work area, contain dust where we can, and clean up at the end of each day. Tell us about pets, kids or work-from-home needs and we will plan around them.

How do payments work?

The payment schedule is set out in writing with your estimate before any work begins, so you know exactly what is due and when.

Can I supply my own fixtures or materials?

Usually, yes. We will check sizes and compatibility before install day so nothing holds up the job.

Do you take on small jobs?

Sometimes, depending on our schedule. Send us the details and we will tell you honestly whether we are the right fit.

What happens if you find a problem behind a wall?

We stop, show you photos, explain the options and agree any extra cost with you before continuing.

Free estimate

Your next renovation starts here.

Tell us a little about the project. We reply within one business day with questions or a time to visit.

Call now Get estimate

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